Privacy Policy

Last updated: February 3, 2026

1. Introduction

FileIntact ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document translation service.

2. Information We Collect

2.1 Automatically Collected Information
  • IP Address: Used to enforce daily usage limits and prevent abuse
  • Browser Information: Used for analytics and improving user experience
  • Usage Data: Information about how you interact with our Service
2.2 Documents You Upload

We temporarily process the documents you upload for translation purposes only. Documents are automatically deleted after translation is complete or within 24 hours, whichever comes first.

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our translation Service
  • Enforce usage limits for free tier users
  • Improve and optimize our Service
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Third-Party Services

We use the following third-party services:

  • Google Gemini API: For AI-powered translation processing. Document content is sent to Google's servers for translation. Please review Google's Privacy Policy.

5. Data Retention

  • Uploaded Documents: Deleted immediately after processing or within 24 hours
  • Translated Documents: Available for download for 1 hour, then automatically deleted
  • Usage Logs: Retained for 30 days for abuse prevention

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • HTTPS encryption for all data transfers
  • Secure file storage with automatic deletion
  • Regular security audits and updates

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request data portability

8. Cookies

We use essential cookies only to maintain session state and enforce usage limits. We do not use tracking or advertising cookies.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@fileintact.com